Meta88 takes the privacy of every user seriously. This document clearly sets out what information we collect, how it is used, who can access it, and your rights as a user in Malaysia. All data is protected with 256-bit SSL encryption.
📌 Quick Summary: Meta88 only collects data that is strictly necessary to operate the platform safely and efficiently. We do not sell your data, share it for marketing purposes without your consent, and you retain the full right to request access, amendment or deletion of your data at any time. For enquiries, contact support@meta88.biz.
Welcome to the Meta88 Privacy Policy. We – Meta88, the operator of an online betting platform at meta88.biz – committed to protecting the privacy and personal data security of every user in Malaysia.
This Privacy Policy explains how Meta88 collects, processes, stores, and protects your personal information when you use our platform – whether via the website or mobile app. It also outlines your rights regarding that personal data and how to exercise them.
Meta88 operates in accordance with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia and the highest international data protection principles. We believe transparency is the foundation of trust, and your trust in us is something we take seriously and guard with care.
Important note: By registering for and using the Meta88 platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform. This Privacy Policy should be read together with Terms & Conditions Meta88.
Meta88 only collects data necessary for legitimate platform operations. The following are the categories of data we collect:
A complete record of all deposits, withdrawals, and financial activity in your Meta88 account is securely retained for financial record-keeping, fraud prevention, and regulatory compliance purposes. Credit or debit card details are never stored directly – all payments are processed through PCI-DSS certified third-party payment gateways.
| Data Category | Example | Primary Purpose |
|---|---|---|
| Account Identity | Username, phone number | Operations |
| Finance | Deposit & withdrawal records | Security |
| Platform Usage | Betting history, session logs | Improvements |
| Technical | IP, device, browser | Security |
| Communications | Customer support messages | Services |
Meta88 uses your personal data solely for legitimate purposes directly related to delivering our platform services to you. We do not use your data for unrelated purposes without your consent.
Meta88 may reach out to you via notifications or email for the following purposes:
Key principles: Meta88 never uses your personal data to sell to marketing companies or third-party advertisers. Every use of your data is for your benefit as a user of our platform – not for the commercial interests of others.
The security of your data is Meta88's top priority. We continuously invest in the latest security infrastructure to ensure your information remains protected at all times.
Internal staff access to Meta88 user data is subject to strict controls. Only personnel who genuinely require access to specific data to carry out their duties are permitted to do so, and all access is logged for audit purposes.
Meta88 undergoes regular independent security audits conducted by qualified third-party cybersecurity firms. These include penetration testing, source code reviews, and infrastructure audits to ensure there are no exploitable vulnerabilities.
What you can do: Protect your Meta88 account by using a strong password, enabling two-factor authentication in your account settings, and never sharing your password with anyone. If you suspect unauthorised access to your account, contact our support team immediately via live chat.
Meta88 does not sell, rent or transfer your personal data to any third party for marketing purposes. However, there are limited circumstances in which we may need to share your data:
To operate the Meta88 platform effectively, we work with carefully selected third-party service providers:
Meta88 may be required to disclose user data to the relevant authorities, such as:
In all cases of data sharing with third parties, Meta88 ensures that:
Meta88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can control and manage cookies through your web browser settings. However, disabling certain cookies – particularly session cookies – may affect the functionality of the Meta88 platform and prevent you from logging in or using some platform features.
Meta88 does not use third-party cookies for advertising or cross-site tracking purposes. Your privacy outside the Meta88 platform is not affected by our use of cookies.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the data protection principles we adhere to, you have several important rights regarding the personal data Meta88 holds about you:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request the correction of any inaccurate or incomplete data held in our records.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a structured, machine-readable format.
You may request that we restrict the processing of your data in certain circumstances.
To exercise any of the above rights, submit a written request to us via:
Meta88 will process your request within 30 business days. We may need to verify your identity before doing so in order to protect the security of your account.
Exceptions: The right to deletion may be limited for data that must be retained for legal compliance, financial records, or ongoing investigations. In such cases, Meta88 will inform you of the applicable restrictions and the retention period.
Meta88 is a platform for adults aged 18 and above only. We do not knowingly collect or process personal data of individuals under the age of 18.
Should we discover that personal data belonging to a minor has been collected – whether through registration using false information or by any other means – we will take immediate steps to:
Parents or guardians who believe their minor child has accessed the Meta88 platform are urged to contact us immediately at support@meta88.biz so that immediate action can be taken.
In certain situations, your personal data may be stored or processed on servers located outside Malaysia – for example, for data backup purposes or when using international game software providers.
When cross-border data transfers occur, Meta88 ensures that the receiving party upholds protection standards equivalent to or exceeding Malaysia's PDPA. This is achieved through:
You may request details on cross-border data transfers relating to your account by contacting the Meta88 support team.
Meta88 does not retain your personal data longer than necessary for the purposes set out in this privacy policy. The following are our general data retention guidelines:
Once the applicable retention period has elapsed, your data will be securely deleted or anonymised so that it can no longer be linked back to you.
The Meta88 platform may contain links to other websites or services operated by third parties – for example, payment gateways such as Touch 'n Go eWallet or GrabPay during the deposit process. Meta88's Privacy Policy applies to the Meta88 platform only.
When you click a link that takes you away from the Meta88 platform, you will be subject to the privacy policy of that website or service. Meta88 is not responsible for the privacy practices or content of any third-party websites.
We encourage you to read the privacy policy of every website you visit, especially before providing any personal information to them.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us:
Meta88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. When material changes occur, we will:
Continued use of the Meta88 platform following any policy amendment will be considered acceptance of the updated policy.
This Policy is effective from: 1 July 2026. Meta88 is committed to upholding your privacy to the highest standards. You are a valued member of the Meta88 community, and your trust is something we do not take lightly.
Six layers of protection we provide to safeguard the personal information of every Malaysian user
Every bit of data travelling between your device and Meta88's servers is protected by 256-bit SSL encryption – the same standard used by leading banking institutions in Malaysia. No third party can intercept or read your information in transit.
Meta88 gives you full control to access, correct, download, or request the deletion of your personal data. You can also manage your marketing communication preferences in your account settings. We believe privacy is a right, not a privilege.
All financial transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX are processed by PCI-DSS certified payment gateways. Meta88 does not store your account number or card details directly – all information is securely tokenised.
Meta88 has never and will never sell, rent, or transfer your personal data to marketing companies, advertisers, or any commercial third party without your consent. Your data belongs to you – it is not a commodity we trade in.
Meta88 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all related provisions. We conduct regular compliance reviews to ensure our practices remain aligned with the latest Malaysian legal requirements.
The Meta88 platform is regularly audited by qualified, independent cybersecurity firms. Penetration testing, infrastructure reviews and code audits are conducted to ensure no exploitable vulnerabilities exist. Audit findings are used to drive continuous improvements to our security systems.
This Privacy Policy forms part of the overarching agreement between you and Meta88. Please also read Terms & Conditions us to understand the platform's overall terms of use, and the page Responsible Gaming for responsible gaming guidance. Frequently asked questions are answered on the page FAQ us.
You now know how Meta88 safeguards your personal data. Register a free account today, deposit from RM10 using Touch 'n Go, DuitNow, or FPX, and enjoy Sports Betting, E-Sports, and casino games with full confidence that your privacy is protected.