Platform Terms & Conditions of Use Meta88

Welcome to Meta88, an online betting platform dedicated to Malaysian users. These Terms & Conditions set out the rules, rights, and responsibilities governing the relationship between you as a user and Meta88 as the platform operator.

These terms apply to all services offered by Meta88, including but not limited to Sports Betting (Malaysia Super League, EPL, Malaysia Open badminton, and others), e-sports (MLBB MPL, DOTA 2, CS2, Valorant), slots, Live Casino, poker, and lottery.

By using the Meta88 platform — whether via the website or mobile app — you automatically agree to be bound by these terms and all related policies, including Privacy Policy and guidelines Responsible Gambling.

To register and use the Meta88 platform, you must meet all of the following eligibility requirements:

• Must be at least 18 years old at the date of registration. Meta88 takes the protection of minors and young persons from gambling activities seriously.
• Hold an active Malaysian mobile number (+60) that is registered in your own name.
• Are not prohibited or restricted from using online betting services by any applicable law or regulatory body.
• Making the decision to register and play of your own free will, without pressure or coercion from any party.
• Possess full legal capacity to enter into a binding agreement under Malaysian law.

Meta88 reserves the right to request age verification at any time. Users found to have provided false information regarding their age will have their accounts terminated immediately, and any remaining funds may be withheld pending the outcome of an investigation.

Each individual is only permitted to hold one (1) Meta88 account only. Creating multiple accounts is strictly prohibited, regardless of whether different names, phone numbers, or payment methods are used. Meta88 employs advanced detection technology to identify duplicate accounts.

3.1 Account Information

During registration, you are required to provide:

• A unique username (your real full name is not required if you prefer otherwise)
• A strong password (minimum 8 characters, combining letters and numbers)
• An active Malaysian mobile number for SMS verification

3.2 Account Security

You are solely responsible for:

• Keep your account password confidential and do not share it with anyone
• Ensuring that no one else accesses or uses your account
• Notify Meta88 immediately if you suspect your account has been accessed without authorisation
• Log out of your account after each session, especially on shared devices

Meta88 is not liable for any losses arising from your failure to keep your own account secure.

3.3 Information Updates

You are responsible for ensuring that the information in your account remains accurate and up to date. Providing false or inaccurate information may result in account suspension or closure and the withholding of funds.

Meta88 supports a wide range of popular payment methods in Malaysia for the convenience of local users. All financial transactions are processed securely using 256-bit SSL encryption.

4.1 Accepted Deposit Methods

You can deposit into your Meta88 account using the following methods:

• Malaysia eWallets: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Bank Transfer: DuitNow, FPX via Maybank2u, CIMB Clicks, Public Bank, RHB, Hong Leong Bank, Bank Islam and other Malaysian banks

4.2 Transaction Limits

• Minimum deposit: RM10 per transaction
• Minimum withdrawal: RM30 per transaction
• Maximum deposit and withdrawal limits vary by account tier and payment method — contact support for more details

4.3 Processing Time

• EWallet and DuitNow deposits: instant (typically under 30 seconds)
• EWallet withdrawal: 5–10 minutes
• Withdrawal to bank account: 10–30 minutes on business days

4.4 Withdrawal Terms

Withdrawals may only be made to the same payment method used for your deposit, or to a Malaysian bank account registered in your own name. Meta88 reserves the right to request identity verification before processing withdrawals that exceed certain limits, for anti-money laundering purposes.

4.5 Currency

All transactions on Meta88 are conducted in Malaysian Ringgit (RM / MYR). Meta88 does not accept or process payments in foreign currencies.

This section outlines the general rules that apply to all betting and gaming activities on the Meta88 platform, covering Sports Betting, e-sports, slots, and Live Casino.

5.1 Minimum & Maximum Bet

Minimum and maximum bet limits vary by game type and market. For Sports Betting, the minimum bet typically starts from RM10. The maximum limit for each bet will be clearly displayed on the bet slip before you confirm your wager.

5.2 Betting Results

All Sports Betting and e-sports betting results are final, based on official outcomes released by the relevant tournament organising body. In the event of a dispute, Meta88 reserves the right to exercise its discretion in determining the final result based on available evidence.

5.3 Void Bets

A bet will be considered void and fully refunded under the following circumstances:

• Match suspended and not resumed within 24 hours
• Match cancelled or not completed
• Obvious technical errors in odds publication
• Any exceptional circumstance that Meta88 deems unfair to settle

5.4 Palpable Error Odds

Meta88 reserves the right to void or recalculate bets accepted at odds that are clearly erroneous or do not reflect true market value due to technical or human error. Users who intentionally exploit obvious erroneous odds may be subject to action including account closure.

5.5 Accumulator Bets

Accumulator or parlay bets allow you to combine multiple selections into a single bet slip. All selections must be correct for an accumulator to win. If any selection is deemed void, that selection will be counted as odds of 1.00 and the accumulator will continue with the remaining valid selections.

Meta88 offers a variety of bonuses and promotions from time to time to reward loyal users and welcome new members. All bonuses and promotions are subject to specific terms and conditions stated alongside each offer.

6.1 Wagering Requirements

Most deposit bonuses are subject to wagering requirements, meaning you must wager a specified amount before any bonus funds can be withdrawn. The specific wagering requirements are stated in each promotion's terms. As a general example: a 5x wagering requirement on a RM100 bonus means you must place bets totalling RM500 before the bonus can be withdrawn.

6.2 General Bonus Rules

• Every promotion has a stated expiry date — claims submitted after the expiry date will not be processed
• Bonuses may only be claimed once unless otherwise stated
• Meta88 reserves the right to cancel any bonus that has been misused or claimed through illegitimate means
• Users with more than one account are not eligible for any promotions
• Meta88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice

6.3 Bonus Abuse Policy

Any attempt to abuse the Meta88 bonus system — including but not limited to matched betting using multiple accounts, bonus hunting, or promotional fraud — will result in the cancellation of all bonuses and possible account closure.

Meta88 is fully committed to the principles of responsible gaming. We believe that betting and casino gaming should be an enjoyable form of entertainment, not a source of stress or financial hardship. We take our social responsibility seriously.

7.1 Self-Control Tools

Meta88 provides the following tools to help you stay in control of your play:

• Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings
• Loss Limit: Set a maximum loss limit within a defined period
• Play Time Limit: Set a time limit for your gaming sessions
• Cooling-Off Period: Suspend your account for a period of 24 hours to 30 days
• Self-Exclusion: Permanently close your account if needed

7.2 Identifying Problem Gambling

If you or someone you care about is showing signs of a gambling problem — such as betting beyond your means, hiding betting activity, or being unable to stop despite wanting to — please contact the Meta88 support team immediately or seek professional help.

Meta88 takes the privacy and data security of every user seriously. All personal information you provide to Meta88 during registration and use of the platform is protected with 256-bit SSL encryption technology.

The information we collect — including phone numbers, transaction records and betting history — is used solely for platform operations, fraud prevention and service improvement. We do not sell, rent or transfer your personal data to third parties for marketing purposes without your explicit consent.

For detailed information on how we handle, store, and protect your data, please refer to Privacy Policy Meta88, which forms part of this agreement.

Meta88 users are strictly prohibited from doing any of the following:

• Registering more than one account under your own name or using another person's identity
• Using automation software, bots, scripts, or any technical tools to access or exploit the platform
• Engaging in money laundering or any other unlawful financial activity
• Colluding with other users to manipulate the betting or gaming system
• Exploiting bugs or technical vulnerabilities in the platform — instead, report them to Meta88
• Using the platform for any illegal purpose or in violation of Malaysian law
• Abusing the bonus or promotion system as described in Section 6
• Sharing your login credentials or giving others access to your account

Violating any of the above prohibitions may result in immediate account suspension or closure, cancellation of all bonuses, and the withholding of legitimate fund balances pending the completion of an investigation. Meta88 reserves the right to report suspicious activity to the relevant authorities.

10.1 Closure by User

You may close your Meta88 account at any time by contacting our support team via live chat or email. Before closing your account, please ensure you have withdrawn all eligible funds. Any remaining balance in an account closed at the user's request will be returned to the registered payment method within 3–5 business days.

10.2 Suspension by Meta88

Meta88 reserves the right to suspend or close a user's account without prior notice under the following circumstances:

• Violation of any term in this document
• Fraud, money laundering, or illegal activity
• Providing false information during registration or verification
• Multiple accounts or use of another person's identity
• System abuse or platform exploitation

10.3 Remaining Funds Upon Closure

In the event of closure due to a terms violation, Meta88 reserves the right to review the funds remaining in the account. Funds obtained through legitimate means unrelated to the violation will be returned once the investigation is complete. Funds directly linked to terms-violating activity may be withheld.

Meta88 shall not be liable for any indirect, incidental, or consequential losses that users may suffer as a result of using this platform, including but not limited to:

• Betting or gaming losses resulting from outcomes that did not go in your favour
• Service disruptions caused by factors beyond Meta88's control, such as internet outages, third-party server issues, or natural disasters
• Losses resulting from a user's failure to keep their account secure
• Bet outcomes made based on inaccurate information obtained from sources outside Meta88

Meta88 is committed to keeping the platform running smoothly and without interruption. However, in the event of a serious technical disruption, Meta88 will take reasonable steps to minimise the impact on users and resolve the issue as quickly as possible.

Meta88 reserves the right to amend, add to, or revise any part of these Terms & Conditions at any time in response to operational needs, legal changes, or service improvements.

When material changes occur, Meta88 will notify users through one or more of the following methods:

• Pop-up notice upon logging in to the platform
• Email to your registered address (where applicable)
• Update the "Last updated" date at the top of this document

Your continued use of the Meta88 platform following any changes to these terms constitutes your acceptance of the updated terms. If you do not agree with the revised terms, you have the right to close your account and withdraw your remaining funds.

For any enquiries regarding these terms or any aspect of Meta88's services, please contact us at support@meta88.biz or via 24/7 live chat.